Whether you need a fence, a gate, a railing or simply some advice and a rough estimate, the easiest thing is to give us a call. There are no complicated forms with us, and no waiting days for a reply — get in touch, tell us what you need, and you’ll very soon have a concrete next step. Our aim is for everything to feel clear and easy from the very first contact.

On this page you’ll find every way to reach us, along with a few tips on how to make your quote as quick and accurate as possible. The site visit and quote are always free and with no obligation.

Alu kramil — contact and made-to-measure work

How to reach us

The quickest way is by phone: ☎ +381 62 384 667. Call and we can talk straight away about what you need, answer your questions and arrange a visit. If you prefer to put things in writing, there’s email: kramilkg@gmail.com — send us a description, dimensions if you have them, and any photos of the space, and we’ll come back to you with the next steps.

You can also write to us through the form on the site (the Free quote page or the contact form) — fill in your name, phone number and a short note on what you need, and we’ll get in touch. If you prefer messaging, we’re reachable through the usual apps on the same phone number; just tell us what’s easiest for you and we’ll use that.

There’s no wrong way to reach us — all that matters is that you get in touch. The rest is on us: to come out, measure up and give you a clear quote.

Opening hours and how fast we respond

We do our best to be available when it’s easiest for people to call — on weekdays throughout the day, and by arrangement we come out on Saturdays too. If we don’t pick up right away (because we’re probably on site or in the workshop), leave a message or call again — we return the call as soon as we’re free.

One thing we’re especially careful about is how fast we respond. We know how frustrating it is to wait days for someone to return your call or send a quote. With us, we aim to answer an enquiry the same day or the next at the latest, and we arrange a visit quickly — in Kragujevac often within the same week.

That reliability in communication is part of what people remember us by. When you call Alu kramil, you deal with one person throughout the whole job, so you never have to explain the same thing more than once or chase down who’s doing what.

Where we work

Our base and workshop are in Kragujevac, Janićija Đurića 4. From there we go out and install across Serbia. We work regularly in Belgrade, Novi Sad, Niš, Kragujevac, Subotica, Čačak and many other places — from larger cities to the villages around them.

If you’re wondering whether we come out as far as you, the simplest thing is to ask — in the vast majority of cases the answer is yes. Distance is rarely an obstacle, because the biggest part of the job is done in our workshop anyway, and we only come to the site to measure and install.

For clients in Kragujevac and the surrounding area, as a local firm we offer the fastest visits and the shortest lead times — and often the chance to drop by and sort things out in person.

What to have ready for a faster, more accurate quote

To give you a useful estimate as quickly as possible, it helps if you have a few details to hand when you get in touch. It’s not required — we can measure everything on site — but it speeds things up. First, rough dimensions: how many metres of fence, at what height, or the size of the gate opening. Second, the type of property and its use: house or flat, yard, balcony, terrace, business premises.

Third, if you can, photos of the space — they help enormously in seeing the situation, the ground and the surroundings in advance. Fourth, an idea of what you’d like: a vertical, panel or glass fence, a sliding or swing gate, and any colour you have in mind. And if you’re not sure about any of it — no problem at all; advising you is exactly what we’re here for.

With these few details the conversation is quicker and the estimate more precise. But even if you simply get in touch with “I need a fence”, we’ll gladly walk you through everything else.

Why fast, human contact makes the difference

In the fence and gate business, the way a firm communicates often hints at how it will work. If someone doesn’t answer the phone, is slow to reply, or bounces you from person to person before you’ve even ordered anything — it’s fair to expect it’ll be the same during the job. That’s why we take communication seriously from the very first contact: a fast reply and a single point of contact aren’t a “bonus”, they’re part of the service.

When you call us, you’re talking to someone who knows the trade and can answer your questions right away — not to a switchboard that “passes you on”. That one person stays with you through the whole job, from estimate to installation, so you never have to repeat the same story or wonder who’s doing what. It saves you time and, honestly, spares your nerves.

Human contact also means we’ll listen before we suggest anything. We don’t push a solution we’ve prepared in advance; first we hear what you need and what matters to you, and only then do we advise. We believe trust is built right there, in those first few minutes of conversation — and trust, in the end, is why people choose us and recommend us.

Get in touch — no obligation

There’s no obligation and no pressure. The call, the visit and the estimate are free, and at every point you decide whether and when you want to go further. Our job is to give you all the information — a clear quote, honest advice and an accurate timeframe — so that you can make a calm decision.

If you need a new fence, a gate or any aluminium element, or you’d just like to hear a rough price, get in touch today. ☎ +381 62 384 667 · ✉ kramilkg@gmail.com · 📍 Janićija Đurića 4, Kragujevac. We look forward to your call, and to helping make your yard or property look exactly the way you want it.

Frequently asked questions

What’s the quickest way to reach you?
By phone: +381 62 384 667. Call and we can talk straight away about what you need and arrange a visit.

Can I write by email?
Yes — kramilkg@gmail.com. Send a description, dimensions if you have them, and photos of the space, and we’ll come back to you with the next steps.

How quickly do you reply to an enquiry?
We aim for the same day or the next at the latest. If we don’t pick up right away, we’re probably on site — leave a message and we’ll return the call.

Where is your workshop?
In Kragujevac, at Janićija Đurića 4. From there we go out and install across Serbia.

Do you come out beyond Kragujevac?
Yes — we work in Belgrade, Novi Sad, Niš, Subotica, Čačak and many other places, including the villages nearby.

Is the site visit charged?
No — the visit and estimate are free and with no obligation.

What should I prepare before calling?
Rough dimensions, the type of property and, if you can, photos of the space. It’s not required — we can measure everything on site — but it speeds up the quote.

Do you work on Saturdays?
By arrangement we come out on Saturdays too. Get in touch and we’ll find a time that suits you.

Can I drop by the workshop?
You can, by arranging it beforehand over the phone, so we can be sure we’re there and can give you our time.

Do I get a quote with no obligation?
Yes — the quote is free and commits you to nothing. You make the decision calmly.

Contact — Alu kramil